Privacy policy

www.comodoliving.co.uk is run by Cómodo Living LTD which is a private limited company - company house number:1 5000744. We are committed to protecting and respecting your privacy in accordance with applicable data protection legislation. This privacy policy sets out how we collect, use and share information that identifies you or is associated with you.

We are the responsible as the data controller of the personal data we collect and process about you. If you have any questions, comments or requests regarding this privacy policy, please contact us directly on info@comodoliving.co.uk

Please be aware that our website uses cookies to store and access information whilst providing access to our website. You can find out more about our use of cookies in our Cookies Policy.

The Data we collect

We collect personal data from you when you voluntarily submit information directly to us.

This can include information you provide when you request fabric samples on our website, create an account on our website, visit our showroom in person, complete an online form via our website or through social channels, provide feedback, provide reviews on our products or 3rd party review platforms, enter competitions, correspond with us, purchase products our website, subscribe to our newsletter provision, respond to surveys, discounts or promotions and information received to us through our customer service phone line.

What we collect

1. Contact details: Your name, email address, telephone number, billing and delivery addresses.

2. Comments and opinions: Feedback, reviews and opinions on our products or services or when you respond surveys, competitions, questions and promotions on our website and on or via 3rd party channels.

3. Written correspondence: Messages you send to us such as email and written correspondence.

4. Product interest information: Information about products you have looked at, products that you have added to your shopping cart on the website, products you have added to your wish list.

5. Payment and transaction information: Transactional information such as payment method, credit or debit card details, information on the products you purchase from us.

6. Notification preferences: your notification and messaging preferences or how the website is displayed.

7. Usage information: Information about how you use our website. For instance:

7.1. Pages and links you access, the time you access the website and duration you are on it, the referral source you come to the website from or go to after leaving the website and selections and navigation choices you make when using the website.

7.2. Information on the computer device you use to connect to the website such as details about the device type, its operating system, browser used, your Internet service provider or mobile network, and your IP address.

8. IP address: Information about your approximate location other that what you choose to provide. Your device IP address help us determine an approximate location however this will be no more precise than the city, region or country you are using your device from when you access our website.

9. Information from fraud prevention organisations when permitted by law: If fraudulent activity is suspected relating to your account, we may be provided with information by credit reference, fraud and crime prevention organisations.