FAQ's

Frequently Asked Questions

We have answered some questions here to support your interest in our
products and services. If you have any questions that remain unanswered,
please feel free to use our live chat service or via email.

Still need help?

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back to you ASAP

Which bed base is right for me?

Slats

This base features wooden slats spaced evenly to provide breathability and mattress support. It's perfect for those who prefer a lightweight yet durable foundation. Ideal for families and frequent movers due to its easy assembly and portability.

Solid Base

A solid platform designed for maximum mattress support and a sleek look. Best suited for those seeking a firm, no-frills foundation. Great for individuals prioritising stability or for use in master bedrooms.

Gas Lift / Ottoman

A multifunctional base with hidden storage and a gas-lift mechanism for effortless access. Perfect for smaller spaces or anyone needing extra storage without sacrificing style. Ideal for apartment dwellers or those looking to keep their bedroom clutter-free.

Where are your products made?

All of our products are hand made in Yorkshire.

Are your items guaranteed?

We offer a 1-year guarantee on all orders placed. Our guarantee protects
your purchase from structural defects and manufacturing faults. This
warranty excludes fabric damage, deterioration or staining, and
structural issues caused through misuse of the product.

Can you guarantee that my upholstered furniture will be an exact colour match to my selected fabric sample?

We are using a vast amount of upholstery fabrics every day. Most of our fabrics are woven using natural fibres so colours may differ ever so slightly from one batch to another.

Can I use a fabric I have sourced elsewhere for my order?

Yes, we can upholster your bed, headboard and blanket box in material provided by you.

Can I delay the delivery of my order?

Yes, let us know when confirming the order and we will plan it into production accordingly.

Do you offer Trade accounts?

Yes, we do. We love working with interior designers, boutique hotels and architects who createperfect interiors. We have a dedicated trade account manager who will be able to guide you through our trade provision and discounting scheme. To apply for a trade account, please email sales@comodoliving.co.uk

I am not available to receive my order, what should I do?

If you need to make changes to your delivery date, please give us plenty of notice so we can avoid lost fees. A minimum of 24-hour notice is required to re-schedule a delivery to avoid incurring extra fees. Unfortunately, failed deliveries come with a cost.

Will my mattress fit on any of your beds?

Our beds, headboards and storage beds are compatible with all standard UK sized mattresses.

Can you do custom sizes?

We offer custom sizes on the majority of our products bar the mattresses. Customisations will attract a surcharge based upon the degree of alterations. Please email our friendly Customer Services team on sales@comodoliving.co.uk to discuss your requirements.

Can I amend my order once confirmed?

Once your order details are confirmed your order will be immediately placed into production and planned for delivery. You can amend any aspect of your order free-of-charge until your order is confirmed and in production. To make a change, please email our Customer Services as soon as possible on sales@comodoliving.co.uk

Frequently Asked Questions