Shipping policy

Welcome to Cómodo Living, your trusted source for premium quality beds and bedding accessories. We are delighted to serve customers throughout the United Kingdom. Please take a moment to review our shipping policy to understand how we ensure a seamless delivery experience for your new bed.

1. Shipping Methods and Timeframes:

We offer reliable and efficient shipping methods to ensure your orders are delivered promptly and safely. Our estimated delivery times are as follows:

2. Free Standard Delivery: Within 2-3 weeks (Express delivery available at a additional cost)

Please note that these timeframes are estimates and can vary based on factors such as product availability, shipping destination, and external circumstances.

3. Shipping Charges:

FREE standard delivery, however additional delivery services  are calculated based on the delivery method chosen. 

4. Order Processing:

Once your order is placed and payment is confirmed, our team will begin processing your order. This includes carefully selecting and preparing your items for shipment. You will receive an email confirmation with your order details and tracking information once your order has been dispatched.

5. Tracking Your Order:

We provide tracking information for all orders, allowing you to monitor the progress of your delivery. You can easily track your package using the provided tracking number and the carrier's website or tracking portal.

6. Delivery Process:

Our dedicated shipping partners will handle the delivery of your new bed. Please ensure that someone is available at the shipping address to receive the delivery during the estimated delivery window. If you are unable to receive the package, our shipping partner will leave a notification for further instructions.

7. Delivery Address:

It is your responsibility to provide accurate and complete delivery information during the checkout process. Any errors or omissions in the delivery address may result in delays or additional charges for redirection.

8. Delivery Restrictions:

At this time, we are only able to deliver within the United Kingdom. We are unable to deliver to P.O. boxes, APO/FPO addresses, or international locations.

9. Delivery Delays:

While we strive to meet our estimated delivery times, please understand that unforeseen circumstances such as weather conditions, public holidays, or other external factors may cause delays. In such cases, we will make every effort to keep you informed and updated on the status of your order.

10. Damaged or Defective Items:

In the rare event that your order arrives damaged or with defects, please contact our customer support team within 24 hours of receiving the delivery. We will work to resolve the issue and provide a suitable solution.

If you have any further questions or concerns about our shipping policy, please feel free to contact our customer support team at info@comodoliving.co.uk.

Thank you for choosing Cómodo Living for your bedding needs. We look forward to providing you with a comfortable and enjoyable shopping experience.